Terms & Conditions
AGREEMENT: By booking and attending a service, clients agree to these terms and conditions. Client information is kept confidential and secure. Please disclose any medical or psychological conditions that may affect your treatment. Radiance Hypnotherapy makes no guarantees about any products or services. Your success ultimately depends on your commitment. Instructions and information provided are educational in nature, offering support and encouragement.
REFUND POLICY: We have a 50% cancellation policy for cancellations made within 24 hours of the appointment. If you cancel more than 24 hours before your session, you will receive a full refund. To cancel, please email radiancebynancy@gmail.com All prices are quoted in Australian Dollars (AUD) and include GST for Australian residents. Use of this website and any disputes arising from it are subject to the laws of Australia.
REQUIRED NOTICE & DISCLAIMER: I am a certified hypnotherapist but I am neither a Licensed Physician nor a Licensed Mental Health Professional or Psychologist does not provide any form of healthcare or psychotherapy. Please consult your healthcare provider before making any health care decisions. If a client desires a diagnosis or any other type of treatment from a different practitioner, the client may seek such services at any time.
HYPNOSIS APPROACH: I believe that individuals have the right to choose or practice alternative or complementary self-improvement services. Hypnosis is safe and non-invasive. The services I render are held out to the public as a form of motivational coaching and education, combined with instruction in self-hypnosis. I use hypnosis to motivate clients, to eliminate negative or unwanted habits, facilitate the learning process, improve memory and concentration, develop self-confidence, eliminate phobias and anxiety, better sleep, reduce/manage stress, focus on positive thoughts and desired outcomes. In general, I help people cope with the normal problems of everyday living by utilising various techniques of hypnosis, progressive relaxation and visualisation.
HYPNOSIS IS NOT A SUBSTITUTE FOR PSYCHIATRIC TREATMENTS: Hypnosis is not meant to be a substitute for professional counselling or psychotherapy. If you have more serious mental health problems, please consult a psychiatrist or a psychologist. Despite research to the contrary, by law I may make no health benefit claims for my services. However, hypnosis does reduce stress, which is a beneficial adjunct for many medical and mental health disorders. Relaxation techniques can be learned which can reduce discomfort and improve certain health issues. I believe that thoughts and attitudes can influence how we feel and that hypnosis can help you change habits, focus on the positive, and visualise a state of wellness. In the event my services are terminated by a client, the client has a right to transfer services to another practitioner. A client has the right to refuse hypnosis services at any time.
NO GUARANTEE POLICY: No guarantees as to the effectiveness of hypnosis and QHHT for your particular problem are made or implied, as it is impossible to guarantee human behaviour or compliance. Therefore, no refunds for services are given once the process has begun or completed. Hypnotherapy is not a 'magic pill' and requires a commitment to change and effort from the client to make that change a reality. You assume equal responsibility by making a commitment and allowing yourself to be guided into a state of hypnosis. No one can make you do something against your true will. If you are unsure whether our services are appropriate for you, please seek advice from your GP, psychologist, or psychiatrist first, before booking an appointment.
We sincerely want you to succeed and pledge to help you to the best of our ability. A Hypnotherapist acts as a guide or facilitator, and your commitment and willingness to be guided into a state of hypnosis are essential. Results may vary from person to person.
Lastly, we respect client confidentiality at all times except under the following circumstances:
If you reveal an intention to harm yourself or another person.
If you disclose that a child is being abused or is in danger of abuse.
If we are compelled to reveal information by a court order.
If you disclose membership in a terrorist organisation, this must be reported to the police.
If you disclose money laundering activities from the sale of drugs, this must be reported to the police.
Gift Card Policies
Minimum Expiry Period:
As of November 1, 2019, the Australian Consumer Law (ACL) mandates that most gift cards must be valid for at least three years from the date of issue.
No Post-Purchase Fees:
Fees that reduce the value of the gift card after it has been purchased are generally prohibited, except for specific exceptions like booking fees or fees related to replacing lost or stolen cards.
Refund Policy:
Gift cards are non-refundable. This means that once a gift card has been purchased, the funds are committed to the business and cannot be returned to the purchaser in cash.
Lost or Stolen Cards:
Lost or stolen gift cards will not be replaced or refunded. Clients should be advised to treat gift cards like cash.
Usage Restrictions:
Any limitations on where and how the gift card can be used should be clearly communicated. For instance, if the gift card can only be used for specific services or at specific locations, this is made very clear upon purchase.